Refund policy

REFUND POLICY
Satisfaction Is Not guaranteed
Sorry, we cannot return the item once used. Please ensure you want to purchase this item beforehand knowing our return policy.

Manufacturing Defects and Shipping Damages
 We have a 30-day return policy, which means you have 30 days after receiving your item to request a return/replacement for items that have manufacturing defects, shipping damages. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging with proof of purchase. To start a return, you can contact us at hello@haveitneat.com If your return is accepted, we will issue an RMA and shipping expenses are covered by purchaser unless otherwise agreed by Neat Co (Nesh). You can always contact us for any return question at hello@haveitneat.com.